Q. The Orbit breastpump battery has quickly depleted.

1. The Orbit breastpump must be charged for 8 hours before use.
2. Do not leave the Orbit breastpump battery empty without charge, as this will cause the battery to drain quickly.
3. Use only the adapter that provided together with Orbit breastpump.

Q. My Orbit breastpump cannot be turned on.

1. Press and hold for 3 seconds to turn on the Orbit Breastpump.
2. The breast pump unit should never be drenched. As a result, water will get through the tube hole and directly into the mother board, thus causing components in the breast pump to be burned.
3. Tubing should be kept dry.

Q. My Orbit breastpump charging port defected.

1. Check the Orbit breastpump position is in the correct position so that the charging cable can be easily attached.
2. Then, attach the charging USB cable to Orbit charging port correctly.

Q. When does my Orbit breastpump need to be repaired?

1. When you feel there is no suction on the left and right side of the Orbit breastpump.
2. When the navigation panel is not adjustable. 
3. When the USB port has broken.

Q. The Glitter breastpump battery has quickly depleted.

1. The Glitter breastpump must be charged for 8 hours before use.
2. Do not leave the Glitter breastpump battery empty without charge, as this will cause the battery to drain quickly.
3. Use only the adapter that provided together with Glitter breastpump.

Q. My Glitter breastpump cannot be turned on.

1. The Glitter breast pump unit should never be drenched. As a result, water will get through the tube hole and directly into the mother board, thus causing components in the breast pump to be burned.
2. Tubing should be kept dry.

Q. When does Glitter need to be repaired?

1. When you feel there is no suction on the left and right side of the Orbit breastpump.
2. When the panel's mode is not adjustable. 

Troubleshooting Video